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Terms of Service

Safeguarding the partnership between Ekvi Technologies and our valued clients.

01 Scope of Agreement

Ekvi Technologies ("the Firm") agrees to provide professional digital services ("Services"), and you ("the Client") agree to accept these Services subject to the terms and conditions outlined herein.

This Agreement incorporates our Acceptable Use Policy and any subsequent policies adopted by the Firm. Use of our Services constitutes a binding acceptance of these terms.

02 Communication & Requirements

  • Binding Correspondence: All electronic communications, including email discussions, are considered formal and binding for the purpose of project scope and decision-making.
  • Provision of Information: The Client is responsible for providing all necessary documentation, assets, and requirements in a timely manner to facilitate efficient software development.

03 Scope Revisions & Amendments

The Firm executes projects based on initially agreed-upon specifications. Any subsequent changes in project requirements or "scope creep" requested by the Client will be subject to additional billing.

The Firm is not liable for costs or delays arising from a Client’s change of direction. All work performed up to the point of a requested change must be compensated in full before new revisions commence.

04 Payment Terms & Financial Policy

Payment Schedule: Invoices must be paid in full within **21 days** of the date of issuance.

Late Payments: Unpaid amounts shall accrue interest from the original due date at a rate of 2% p.a. above the Firm’s current overdraft rate. We reserve the right to suspend all active services and hosting immediately in the event of non-payment.

Recovery Costs: The Client agrees to indemnify the Firm for all legal costs, collection agency fees, and administrative expenses incurred in the recovery of outstanding debts.

05 Intellectual Property & Delivery

Source code, server access, and final deliverables will only be transferred to the Client once all outstanding invoices have been settled in full. The Firm retains a lien over all work product until final payment is verified.

06 Termination & Suspension

The Client must provide immediate written notice if they wish to terminate Services. The Firm reserves the right to suspend or terminate services without notice if, in our sole opinion, a breach of the Acceptable Use Policy has occurred.

07 Governing Law

This Agreement and all Services provided shall be governed by and construed in accordance with the laws of **New Zealand**. Both parties submit to the exclusive jurisdiction of the New Zealand courts for any disputes arising under this Agreement.

Ekvi Technologies Ltd. reserves the right to amend these Terms of Service at any time without prior notice.

Last Revision: May 2026